For founder-led companies

Build a company that runs without you.

Stop being your own HR department. Build managers who can lead without you, and keep the people who know how things work — whether you're growing, handing off or planning an exit.

Free self-assessment · about three minutes · plus the first three chapters of the book by email

A founder meeting with their team
Amazon HR bestseller
#1
of outsourced HR
17 years
podcast episodes
224+
companies served
100+
Owners who work with usChurch of God in Christ34 StrongMadonna Learning CenterAgri-Industrial SupplyCedar RidgeFeminist Women's Health CenterReaves Law Firm

Sound familiar?

We remove the bottleneck in your business: your ability to attract and retain talented people.

  • 1

    Every people decision still routes through you.

  • 2

    Your office manager is doing HR she was never trained for.

  • 3

    One long-tenured employee holds years of know-how that isn't written down.

  • 4

    You're thinking about succession, and the company can't run a month without you.

What we do

Built for founder-led companies.

  • Give the founder time back
  • Build a bench of managers through the PPCL
  • Write a company playbook in the first 90 days
  • Redesign the office manager's role, with a seat in the leadership program
  • Get the company ready for succession or a sale

From the org chart to termination

Your HR department, fully staffed. Enterprise tools included.

Our experts run all seven pillars of People Processes for you, from the first org chart to an employee's last day. You get the team, the system and the software together.

Everyone knows who does what, and who they report to.

What our experts do

  • Organization design audit
  • Your org chart

Behind every pillar

How we work with you

Three ways to work with us.

Pick the one that fits today. Many clients move to a bigger option as they grow.

Strategic

Owners who keep HR in-house

We find what's wrong, then give your team the plan and an advisor.

From $1,000/month

  • HR Strategic Plan and a 12-month roadmap
  • A senior HR advisor for your internal team
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Strategic

Foundation

Owners who want the essentials handled

We run payroll, benefits, onboarding, offboarding, leave, the handbook and filings, and keep them right.

From $1,650/month

  • A named HR business partner
  • A Monday Brief on everything open
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Foundation

Complete

Owners who want HR run and improved

Everything in Foundation, plus performance, pay, culture and manager training.

From $3,500/month

  • Performance reviews and pay ranges
  • Manager training: the People Processes Certified Leader (PPCL) program
  • Gold Standard audit included
  • PPCL manager training included
More about Complete
People Processes Gold Standard Employer badge, Gold level

The Gold Standard

What a Gold Standard employer looks like.

  • Their people stay.
  • Pay is fair and written down.
  • Benefits are a reason to join.
  • Managers people want to work for.
  • No compliance surprises.
  • Everyone knows where the company is going.
Read the full standard
Illustration: the careers page of a company that earned the seal.

FAQ

Questions owners ask.

Should I hire an HR manager or outsource?
One HR hire costs about $100K–$200K a year with benefits and taxes, before software, and when they're out or leave, the work stops until you rehire. With us you get a team: a named HR business partner backed by payroll, benefits and compliance specialists, so you're always covered.
What happens to my office manager?
We take the HR work off their plate and redesign the role around what they do best, with a seat in our leadership program so they grow with the company.
Can you help us prepare for succession or a sale?
Yes. We build a bench of managers through the People Processes Certified Leader (PPCL), write the company playbook so know-how isn't stuck in one person's head, and get your people systems in shape for a handoff or a buyer's review. About the PPCL program

The Gold Standard self-assessment

Find out where you stand.

Rate your company in ten practice areas. It takes about three minutes, and your full report comes by email with the first three chapters of the book.

Gold Standard self-assessment

See where your company stands against the Gold Standard.

Ten areas, about three minutes.

  • Your level in each of the ten practice areas
  • Your biggest gap, and what good looks like there
  • The first three chapters of the book, free

Your full report and the first three chapters of the book are emailed to you at the end.